Since 1963, Dave's New York has stood behind its products. However, if you are not satisfied with an item from your order, we are happy to work with you to issue a refund.
Step 1:
If you want to return an item from your order, please make sure it is in its original condition - unworn, unused, with all tags and labels still attached. We cannot take back packaged underwear, socks, or thermals once the package has been opened.
Step 2:
Email us at info@davesnewyork.com within 30 days of receiving your order with your order number and item(s) you’d like to return.
Step 3:
We will email you a return shipping label. Please print it and attach it to the package you are sending back. Once we receive your merchandise, we will inspect it. And if it meets our return policy requirements, you will receive a refund for your purchase amount minus $6.99 for the return label fee.
Other Info:
Sales Tax
Items shipped within New York are subject to New York State sales tax.
Online Pricing
Certain pricing of our products is different online than it is in our store. This is due to manufacturer's rules governing advertised pricing. Unfortunately we cannot honor other companies' pricing in our store or online. We strive to ensure that our pricing is as consistent as possible.